This is a short story about how I *almost* bought an author’s book. But more importantly, it’s about how not to conduct business on social media. It’s not a big deal… there was no crisis, no insult, nothing dramatically eye-rolling. Just a simple matter of an unanswered tweet. But in a world where we’re all busy and overloaded – not to mention “sold to” every second of the day – that was all it took to lose the sale. Read the rest of the story and take a lesson from one Random Guy’s missed opportunity.
