I just opened my Gmail and found that the new “Inbox” feature is now active. Yay. Or is it Boo?
Initial reactions to Gmail’s new Inbox tabs have been mixed, but we’re only at the beginning and like all new things, people’s opinions will change from the way they feel about it before using it and the way they feel about it after using it.
My major initial grievance is that it’s time consuming enough to check one inbox, now I have to check several different inboxes. In the intro video, Google says that that the “primary” tab is the “one tab for the mail you really, really want.” But wouldn’t a better description be that it’s the tab for the mail that Google has decided I really, really want?
Some people have always had a problem with Google scanning private email for the purposes of selling ads. Now Google is scanning mail for the purpose of organizing it. It’s kind of like coming home one evening to find all of your furniture moved around with a note on your refrigerator from Google that reads, “Trust us, you’ll like it better this way.”
But there is a wider theme here. This type of forced usage is entirely common in digital marketing. Of the tools that businesses and marketers use, there is very little control over or input into how they work.
One thing I tend to find myself repeating is that just as I really begin to master a new tool or paradigm, the developer goes and changes it dramatically. It’s not that I am opposed to change. And, truth be told, I don’t really have a problem with Gmail Inbox, but it does highlight an unspoken truth which is that marketers – whether in their own marketing companies or as part of a marketing department of a bigger company – need to dedicate a significant portion of their time to ongoing learning and training.
On the flip side, changes in software tools and apps also highlights that there are no “experts”. It’s implausible for anyone to have a mastery of all tools given how many there are and the rapid pace at which they evolve.
My advice: find the right tool for your needs. So many people are tinkerers. They need to have every tool connected to every other tool. It’s crazy. And time consuming. And it’s hard to be profitable with “crazy” and “time consuming” in the mix.
I want to know what you think of Gmail Inbox and how you will (or won’t) use it to manage your email.
And with that, here’s a little something I put together to put a smile on the faces of those who are going through several circles of Inbox hell today.
Join the discussion 9 Comments
In the words of my daughter, ugh!
It’s kind of like coming home one evening to find all of your furniture moved around with a note on your refrigerator from Google that reads, “Trust us, you’ll like it better this way.” Classic. And the bigger takeaway is spot-on, we’re slaves to how developers and other companies want to evolve their products. Adapt, or find something else, but the best advice as you said is to find what works for you [that doesn’t rely heavily on other people’s work] then adapt the tech accordingly.
There’s also something to be said about becoming comfortable with two different tools that accomplish the same thing so that if one goes defunct or changes radically, you’ll have some measure of business continuity.
It is the type of thing you would expect from Hotmail (Now outlook mail) We tend to check our email on the phone but this makes it harder for those of us who are active on social media or have a select number of promotional emails we would actually like to read. The thing that annoys us even more is the new compose layout.
Yup. Definitely takes getting used to. Despite it all, I still prefer Gmail to all the other options. Although the new online Outlook looks very good.
The whole thing kind of reminds me of what Facebook keeps doing to its members. “If it ain’t broke — we’ll fix it!” Unfortunately, I still think GMail is the best email program out there, so I guess I’ll just grit my teeth and carry on.
Yup. I learned to just grin and bear it when it comes to radical changes in apps. The time and energy complaining is much better used on other tasks.
Luckily, I only use Gmail as a spam-filter for my main email, thus I never even log in there. But boy did I get a lot of people asking me if I knew how to change it back. Holy smokes!
That’s when I finally did login just to see what the deal was. Damn, Google…
I’ll forward this on so hopefully some of my friends/clients will at least know they are not alone.
Thanks, John. I appreciate the shares. Glad you found value in it.