Right up there with “write epic content” and “be awesome”, you probably hear or read something every day that reminds you to “provide value to customers.” But what does that mean? It may or may not be price, service, experience or anything else.
If you record video, go to networking events, host webinars… or even do something as simple as talk to your clients and prospects… nobody wants to hear you um and er your way through a conversation. Try these ideas to improve your speech.
A few days ago, I wrote an article as part of my series on my entrepreneurial journey on my personal blog at RalphMRivera.com. I got a lot of feedback from it and I decided to share it here because I thought it was relevant. Let me know what you think about my observations and I invite you to read more at my blog.
In sales ABC means “Always Be Closing.” But here’s a better acronym for business success: Always Be Questioning. Here’s why asking questions is vital to your the profitability and success of your business.
Someone once told me to keep a story in my back pocket so when I ran into someone or attended a networking meeting, I could answer the question, “What’s new?” with more than, “Nothing.” Today we explore why that matters.
How many emails you have in your inbox isn’t as important as emails in your inbox that are out of control. Here are some smart ways to manage email so it doesn’t manage you.
If you’re in a service business you know “those days”. You know that sometimes you’re off your game and don’t deliver your best to customers. But that isn’t the totality of you. Before we spew out snark for bad service, let’s take a kinder approach.